Privacy policy

Privacy Policy

Last updated: February 17, 2025

This Privacy Policy describes how JellyPure (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from jellypure.co (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refers to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the updated Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as outlined below.

The information we collect depends on how you interact with us.

We may use your information to:

  • Communicate with you

  • Provide and improve our Services

  • Comply with legal obligations

  • Enforce our terms

  • Protect our business and users

Personal Information We Collect

Information You Provide to Us

This may include:

  • Contact details (name, address, phone number, email)

  • Order information (billing/shipping address, payment confirmation)

  • Account information (username, password, security info)

  • Customer support messages

Providing certain information may be necessary to access specific features of the Services.

Usage Data

We may automatically collect certain information about your interaction with our Services, including:

  • Device information

  • Browser information

  • IP address

  • Network connection

  • Activity on our Site

We use cookies and similar technologies to collect this data.

Information from Third Parties

We may receive information from third-party providers, such as:

  • Shopify (store infrastructure)

  • Payment processors (billing and payment data)

  • Marketing and analytics partners

These third parties collect and process your data according to their own privacy policies.

How We Use Your Information

To Provide Products and Services

We use your information to:

  • Process orders and payments

  • Deliver products

  • Manage your account

  • Handle returns and exchanges

Marketing & Advertising

We may send you:

  • Emails

  • SMS

  • Promotional offers

We may also use your data to personalize advertising.

Security & Fraud Prevention

We use your information to:

  • Detect fraud

  • Protect accounts

  • Maintain platform security

Customer Support & Improvements

We use your information to:

  • Respond to inquiries

  • Improve our services

  • Enhance user experience

Cookies

We use cookies to:

  • Operate and improve the Site

  • Remember your preferences

  • Analyze traffic and behavior

You can manage cookies in your browser settings.

Please note that disabling cookies may affect your experience.

For more information:

https://www.shopify.com/legal/cookies

Sharing Your Personal Information

We may share your information with:

  • Service providers (payments, logistics, support)

  • Marketing and advertising partners

  • Business affiliates

  • Legal authorities when required

We do not sell your personal information.

Third-Party Links

Our Site may contain links to third-party websites.

We are not responsible for their privacy practices or content.

Children’s Data

Our Services are not intended for children.

We do not knowingly collect personal data from individuals under 16.

If you believe a child has provided us with information, please contact us to request deletion.

Data Security & Retention

We implement reasonable security measures, but no system is completely secure.

We retain your information only as long as necessary for:

  • Providing Services

  • Legal compliance

  • Dispute resolution

Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Request deletion

  • Correct your data

  • Request data portability

  • Restrict processing

  • Withdraw consent

You can contact us to exercise these rights.

International Users

Your data may be processed outside your country.

We use appropriate safeguards such as standard contractual clauses where required.

Complaints

If you have concerns about how we handle your data, please contact us.

You may also contact your local data protection authority if applicable.

Contact

If you have any questions about this Privacy Policy or your personal data, please contact us:

support@jellypure.co

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